- R: Responsible – Who will actually be performing this task and takes over the responsibility for work done. (Ex: Business Analyst, Application Developer or Technical Architect.)
- A: Accountable -The person who is accountable for completion of task or to oversee that the work gets done (Ex: Project Executive or Project Sponsor or Immediate Managers)
- C: Contributing (or Consulted) – Who can provide the information needed to accomplish task? or Consulted prior to a final decision or action (Ex: Subject Matter Experts)
- I: Informed-The people who are kept informed about progress and with whom there is one-way communication or Informed after decision making (Ex: People that are affected by the outcome of the tasks)
Steps to creating a RACI Matrix
- Identify all the tasks involved in delivering the project and list them.
- Identify all the project roles and list them.
- Identifying who has responsibility, accountability and who will be consulted and informed for each task.
- Ensure every task has a role responsible and a role accountable for it.
- No tasks should have more than one role accountable. Resolve any conflicts where there is more than one for a particular task.
- Share, discuss and agree the RACI Matrix with your stakeholders before your project starts.